At YSNPAW, we strive to provide high-quality pet supplies and ensure customer satisfaction. This Return & Refund Policy explains how returns and refunds are handled.
Return Policy
We accept returns within 7 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
A receipt or proof of purchase is required to complete your return.
Non-Returnable Items
Items that are damaged, used, or missing parts not due to our error are not eligible for return.
Refund Policy
Once your return is received and inspected, we will notify you via email regarding the approval of your refund.
If approved, your refund will be processed and credited to your original payment method within a few business days.
Late or Missing Refunds
If you have not received your refund, please first check your bank account. Then contact your credit card company or bank, as processing times may vary.
Sale Items
Only regular-priced items are eligible for refunds. Sale items are non-refundable.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Email: ysnpaw@ysnpaw.top